Contact information

Contact Us

Have a question about an order, product, preorder, or anything else? We’re here to help.

For order-related questions, please include your order number so we can assist you as quickly as possible.

Customer Support

Email: support@maxiostrading.com

We typically respond within 1–2 business days.

Order Questions

If you’re contacting us about an existing order, please include:

• Your full name

• Order number

• Email address used at checkout

• A brief description of the issue

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, contact us as soon as possible.

Please include:

• Your order number

• Photos of the shipping box

• Photos of the packaging

• Photos clearly showing the damaged or incorrect item

This helps us review the issue and determine the best resolution.

Preorders

Release dates and product availability may change due to manufacturer or distributor schedules and allocations.

If you have a question about a preorder, include your order number and the product name when contacting us.

Contact Form

Use the contact form below and we’ll get back to you as soon as possible.

Maxios Trading Co. LLC
From Collectors, For Collectors.