Terms of service

Terms of Service

Overview

This website is operated by Maxios Trading Co. LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Maxios Trading Co. LLC.

By visiting our website, purchasing a product, creating an account, or otherwise using our services, you agree to these Terms of Service and any additional policies referenced on our website, including our Refund & Return Policy, Shipping Policy, Privacy Policy, and Preorder Policy.

If you do not agree to these Terms, please do not use our website or services.

1. Online Store Terms

You may use this website only for lawful purposes.

You may not use our products or services for any illegal or unauthorized purpose or violate any applicable laws through your use of the website.

You may not attempt to interfere with, disrupt, damage, or gain unauthorized access to the website, servers, accounts, payment systems, or other technology used by Maxios Trading.

We reserve the right to refuse service, cancel orders, restrict account access, or terminate use of the website where reasonably necessary to prevent fraud, abuse, unlawful activity, or violations of these Terms.

2. Products and Availability

We make reasonable efforts to accurately display and describe the products available through our website.

Product availability may change without notice.

Certain products may be:

  • Limited in quantity

  • Subject to manufacturer or distributor allocation

  • Available only while supplies last

  • Subject to purchase limits

  • Designated as final sale

  • Available only through preorder

Adding a product to your cart does not reserve inventory.

An order is not guaranteed until it has been accepted and processed by Maxios Trading.

3. Trading Cards and Collectibles

Trading cards, sealed TCG products, figures, collectibles, and related products may vary in market value over time.

Maxios Trading does not guarantee:

  • Future resale value

  • Investment performance

  • Card pull rates

  • Rarity outcomes

  • Specific cards inside randomized products

  • Grading results

  • Future collectibility or demand

Randomized products are purchased with the understanding that their contents are determined by the manufacturer.

4. Pricing

Prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to change prices at any time without notice.

Price changes after an order is placed do not entitle the customer to a refund, adjustment, store credit, or cancellation solely because the market price later increased or decreased.

We are not responsible for obvious typographical, pricing, or listing errors.

If a product is mistakenly listed at an incorrect price or with materially incorrect information, we may cancel the affected order and issue any required refund.

5. Orders

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including situations involving:

  • Suspected fraud

  • Payment authorization issues

  • Pricing or inventory errors

  • Purchase-limit violations

  • Distributor allocation reductions

  • Orders intended for unauthorized resale

  • Automated purchasing or bots

  • Website or system errors

If we cancel an order after payment has been collected, the applicable amount will be refunded.

6. Purchase Limits

Certain high-demand, limited-release, or allocated products may have quantity limits.

Purchase limits may apply per:

  • Customer

  • Household

  • Billing address

  • Shipping address

  • Payment method

  • Account

We may cancel duplicate or related orders that appear designed to bypass stated purchase limits.

7. Preorders

Preorders allow customers to reserve products that are expected to be released or received at a later date.

Release dates are estimates provided by manufacturers, publishers, or distributors and may change without notice.

Preorder quantities may be subject to distributor allocation.

If we receive fewer units than expected, we may reduce or cancel affected orders. Any amount charged for merchandise we cannot fulfill will be refunded as required.

Unless otherwise stated, preorder cancellations are subject to our Preorder and Refund Policies.

A decrease in market value does not by itself create a right to cancel a preorder.

If shipment is delayed beyond the time represented to the customer, applicable federal shipping rules still apply, including the customer's right to consent to the delay or cancel where required. (Federal Trade Commission)

8. Shipping and Delivery

Shipping estimates are not guarantees unless expressly stated otherwise.

Orders are subject to processing time before shipment.

Customers are responsible for providing an accurate and complete shipping address.

Once an order has shipped, carrier delays, weather events, transportation interruptions, or other circumstances outside our reasonable control may affect delivery.

Shipping, delay, cancellation, and refund rights remain subject to applicable law.

If we cannot ship within the time promised, we will handle the delay in accordance with applicable requirements. Federal rules generally require sellers to notify customers of qualifying delays and provide cancellation/refund options. (Consumer Advice)

9. Risk of Loss and Delivery Issues

Customers should promptly review tracking information and inspect packages upon arrival.

If an order appears lost, damaged, incomplete, or incorrectly delivered, contact us as soon as possible.

We may request photographs, tracking information, packaging, or other documentation in order to investigate a claim.

Nothing in this section limits rights that customers may have under applicable law or payment-card rules.

10. Returns and Refunds

Returns, refunds, exchanges, cancellations, and final-sale products are governed by our Refund & Return Policy.

Because trading card products and collectibles can be tampered with, searched, opened, or affected by market-price changes, certain products may have stricter return requirements.

Any applicable:

  • Return deadline

  • Restocking fee

  • Return-shipping responsibility

  • Final-sale designation

will be disclosed in our policies and product information where applicable.

The FTC recommends that online sellers clearly disclose whether returns are accepted, the applicable return period, who pays return shipping, and any restocking fees. (Consumer Advice)

11. Product Condition

We make reasonable efforts to ship merchandise in appropriate condition.

Collectible packaging may have minor manufacturer or distributor imperfections, including:

  • Small dents

  • Scratches

  • Creases

  • Corner wear

  • Printing variations

  • Plastic-wrap imperfections

  • Minor shelf wear

Unless otherwise stated, outer packaging is intended primarily to protect the product and minor cosmetic packaging imperfections may not qualify the product as defective.

12. Product Images and Descriptions

Product images are provided for reference.

Packaging, promotional materials, colors, included artwork, or minor design details may vary from manufacturer images.

We make reasonable efforts to provide accurate product descriptions, but we do not warrant that every description, image, specification, or other listing detail is entirely free of errors.

13. Authenticity

Maxios Trading intends to sell authentic merchandise obtained from distributors, wholesalers, manufacturers, and other suppliers we consider legitimate.

We do not knowingly sell counterfeit merchandise.

14. Account Information

If you create an account, you are responsible for maintaining the confidentiality of your login information and for activity occurring under your account.

You agree to provide accurate and current information when placing orders.

15. Fraud Prevention

We may use fraud-prevention tools and may request additional verification before processing an order.

Orders may be delayed or canceled if we reasonably believe they involve:

  • Fraud

  • Unauthorized payment use

  • Identity misuse

  • Reshipping schemes

  • Suspicious purchasing patterns

We may provide relevant transaction information to payment processors, financial institutions, shipping carriers, or law-enforcement authorities where appropriate and permitted by law.

16. Chargebacks and Payment Disputes

If you experience an issue with an order, we encourage you to contact us first so we can attempt to resolve it.

If a payment dispute or chargeback is filed, we may provide the payment provider with relevant records, including:

  • Order details

  • Tracking information

  • Delivery confirmation

  • Customer communications

  • Applicable policies

  • Evidence of policy acceptance

Nothing in these Terms waives a customer's lawful rights to dispute qualifying charges.

17. Intellectual Property

All Maxios Trading branding, logos, website content, graphics, layouts, and original materials are owned by or licensed to Maxios Trading unless otherwise stated.

Third-party trademarks, product names, character names, game titles, artwork, and logos belong to their respective owners.

The sale of third-party merchandise does not imply endorsement, sponsorship, or affiliation unless expressly stated.

18. Prohibited Uses

You may not use the website to:

  • Commit fraud

  • Violate laws or regulations

  • Transmit malicious software

  • Scrape or harvest data without authorization

  • Circumvent purchase limits

  • Interfere with site functionality

  • Attempt unauthorized access

  • Impersonate another person

  • Abuse payment or refund systems

We may restrict access where these activities are suspected.

19. Third-Party Services

Our website may use third-party services, including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Analytics providers

  • Marketing platforms

  • Fraud-prevention providers

Your use of certain third-party services may also be subject to their own terms and privacy policies.

20. Website Availability

We do not guarantee that the website will always operate without interruption or error.

We may temporarily suspend or modify portions of the website for maintenance, security, updates, or other operational reasons.

21. Disclaimer of Warranties

To the fullest extent permitted by law, our website and services are provided on an “as available” basis.

Except for warranties that cannot legally be excluded, we disclaim implied warranties to the extent permitted by applicable law.

Manufacturer warranties, where available, are governed by the manufacturer.

22. Limitation of Liability

To the fullest extent permitted by law, Maxios Trading Co. LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or purchase of products.

Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law.

Nothing in these Terms excludes rights or remedies that cannot lawfully be waived.

23. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Maxios Trading Co. LLC and its owners, employees, agents, and service providers from claims arising from your unlawful use of the website or your material violation of these Terms.

24. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

25. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable federal law or another mandatory law provides otherwise.

26. Changes to These Terms

We may update these Terms periodically.

The version posted on our website at the time of use or purchase will apply as required by law.

Material changes will apply prospectively where required.

27. Entire Agreement

These Terms, together with the policies incorporated by reference, constitute the agreement between you and Maxios Trading concerning use of the website and purchases made through it.

28. Contact Information

Questions regarding these Terms may be sent to:

Maxios Trading Co. LLC
Email: support@maxiostrading.com

Website: Maxios Trading


Last Updated: July 30, 2026